Building positive customer experience at every stage of the purchasing path, at every point of contact with the consumer, is a key task for the marketer.

We study and create persons, empathy maps, touchpoints, shopping tracks, and we model multichannel communication strategies to build the best possible brand promise experience.

We advise on which marketing options will be the best for small and large business.

We suggest which tools to use in online marketing, what the near and far future should look like, how to ultimately build customer experience, employee experience, which, due to the increasing consumer demands, become crucial in the company’s marketing strategy.